Llivo Support Center

Welcome to the Llivo Support Center! Whether you're a host or guest, we're here to ensure you have an exceptional experience. Find quick solutions, helpful tips, and detailed guides to make the most of your Llivo journey. If you can't find what you're looking for, we're always just a message away.

Getting Started on Llivo

Welcome aboard! Here's everything you need to set yourself up for success:

• Creating an Account: Sign up easily by visiting Llivo Signup Page and filling out your details.
• Setting Up Your Profile: Complete your personal profile to enhance trust and communication within the Llivo community.
• Listing Your Property: Follow our simple step-by-step guide, including how to offer unique services like Airport Pickup and Drop-off.

Managing Your Booking

Effortlessly handle your reservations and hosting tasks:

• Making Reservations: Browse properties, select dates, and securely book your stay in minutes.
• Managing Your Calendar: Keep your availability updated to attract guests and manage bookings efficiently.
• Changing or Cancelling Reservations: Understand how Llivo handles changes, cancellations, and refunds through our clear policy guide.

Payment and Fees

Transparent and straightforward payments, with no hidden costs:

• Payment Methods: Llivo securely supports multiple payment methods through Stripe, our trusted PCI DSS-compliant payment gateway.
• Pricing Your Listing: Set competitive and attractive rates with our helpful pricing tips.
• Understanding Llivo Fees: Llivo maintains transparency with a clear breakdown of fees and charges.

Safety and Security

Your safety is our priority. Learn about how we keep the Llivo community secure:

• Verifying Your Identity: We strongly encourage profile verification to build trust within our community.
• Safety Guidelines: Tips for ensuring a safe experience for both guests and hosts.
• Report Issues or Concerns: Easily report any incidents or suspicious activity directly to our dedicated safety team.

Troubleshooting Common Issues

Quick fixes to frequent questions:

• Login and Password Issues: Simple steps to recover your account or reset your password.
• Technical Support: Help with common technical challenges you might encounter on the Llivo platform.
• Contacting Support: If issues persist, our support team is here to provide personalized assistance.

Still Need Help?

Contact us directly via Contact Us or reach out through WhatsApp at +44 7457 411617. Our dedicated support team is here to ensure you always feel confident and comfortable using Llivo.